Privacy Policy Statement

Your privacy is a top priority at Lunexorivala. This policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

What We Collect

We collect information to provide, maintain, and improve our storytelling tools and your user experience.

• Contact details you provide, such as name, email address, and communication preferences for platform access.
• Creative submissions, project data, and notes you voluntarily upload or share through our story analysis tools.
• Technical data collected automatically, including device information, browser type, pages visited, and cookies.
• Optional feedback, survey responses, and any correspondence sent to our support team.

How We Use Data

Your data is used strictly to support platform functionality, account management, and secure operations.

• Improving and personalizing Lunexorivala’s platform and digital tools for story structure analysis.
• Communicating with you about account status, feature updates, and service improvements.
• Ensuring protected storage and secure transmission of all creative and technical data.
• Fulfilling legal or regulatory requirements relevant within Canada.

Legal Basis for Processing

We process personal data in accordance with Canadian privacy laws and, where relevant, international standards.

Processing is based on your consent, contractual necessity, compliance with legal obligations, or our legitimate interests (such as improving service quality or preventing fraud).

Sharing Info

We do not sell personal information. Data is shared only where required for service provision or legal compliance.

• Service providers who perform functions on our behalf (e.g., cloud storage, analytics), bound by confidentiality agreements.
• Authorities or regulators as required by Canadian law, with minimal data disclosed.
• If we restructure, merge, or transfer assets, information may be transferred under data protection safeguards.

Data Security

We apply industry-standard technical, administrative, and physical safeguards to protect your data. Access is controlled, and we regularly update our security protocols to reduce risks. However, no method of transmission is completely secure; use your best judgment when sharing sensitive content.

Your Rights

You have rights regarding your data under Canadian law, including:

• Requesting access to or a copy of personal information we hold about you.
• Requesting corrections or updates to your data if inaccurate or incomplete.
• Requesting restriction or deletion of data, subject to legal and contractual limitations.
• Withdrawing consent for certain types of data processing, where applicable.

Cookies Policy

Lunexorivala uses cookies to support core site functions, personalize content, and analyze usage. You can manage preferences via your browser settings or through our cookie banner.

Cookie Policy Cookie Policy

Contact Us

Questions about data privacy or your rights? Contact our support team using the details below.

Policy Changes

This privacy policy may be updated periodically. Significant changes will be communicated via our website.